Front Office & PMS
Manage reservations, check-in/out, room assignments and folios from a colour-coded room rack — no more spreadsheets or paper charts.
The #1 Cloud Hotel Platform
Run your hotel from one dashboard
PMS, channel manager, booking engine, housekeeping, guest CRM and rate intelligence — all connected. HMS Flow fills more rooms, prevents overbookings and gives your team a single place to work.
No credit card required
Fast onboarding
4.9/5 · 700+ reviews
Occupancy
87%
▲ 6% vs last week
ADR
$142
▲ 9% vs last week
Bookings This Week
Room 204 · Deluxe King
Check-in
Booking.com · #BK-8842
New
Channel syncUp to date
This month+18% direct
Trusted by 5,000+ hotels, resorts and guesthouses worldwide
Coastline Hotel
Casa Verde
Summit Group
The Harbor Inn
Azure Resort
Old Town B&B
Everything included
Every tool your property needs, on one platform
Stop juggling disconnected apps. HMS Flow brings the front desk, distribution, housekeeping, guests and revenue together in a single, tidy system.
Channel Manager
Connect Booking.com, Expedia, Airbnb, Agoda and more. Rates and availability sync in real time, so overbookings become a thing of the past.
Booking Engine
Take commission-free direct bookings straight from your own website, with flexible rates, promo codes and secure online payments.
Housekeeping
Assign cleaning tasks, track room status live and let staff update dirty, clean and inspected rooms from any mobile device.
Guest CRM & Loyalty
Build rich guest profiles, automate pre-arrival and post-stay emails, and reward returning guests to boost direct repeat business.
HMS Rate
Monitor competitor pricing across the major booking sites in real time and adjust your rates to stay ahead of the market.
Reports & Analytics
See occupancy, ADR, RevPAR, source of business and revenue at a glance with live dashboards and exportable reports.
Cloud & Mobile
Everything runs in the cloud with automatic backups. Manage your property from a laptop, tablet or phone, anywhere in the world.
Channel Manager
One inventory across every booking channel
Connect Booking.com, Expedia, Airbnb, Agoda and more. When a room sells anywhere, availability updates everywhere in real time — so overbookings simply stop happening.
- Two-way sync of rates, availability and reservations
- Pooled inventory shared across all channels
- Bulk rate and stop-sell updates in seconds
- Google Hotel Ads & metasearch distribution
Booking.com12 rooms · rates synced
LiveExpedia12 rooms · rates synced
LiveAirbnb5 units · rates synced
LiveAvailabilityUpdated 2 seconds ago
In sync
Booking Engine
Win direct bookings with zero commission
Turn website visitors into paying guests with a fast, mobile-friendly booking widget on your own site. Every direct reservation is commission-free, so more revenue stays with you.
- Commission-free direct reservations
- Promo codes, packages and upsells
- Secure online payments and deposits
- Multi-currency and multi-language ready
Deluxe King · 2 nightsBreakfast included
$284Late check-outOptional extra
$25Promo: DIRECT1010% direct-booking discount
−$31Total · Direct booking0% commission
$2780+
Active Properties
0M+
Reservations Processed
0%
Uptime
0/7
Support
Easy to start
Go live in 4 simple steps
No complex installs, no long contracts. Our team is with you at every step.
1
Sign Up
Create your account in minutes and start straight away — no hardware to buy.
2
Set Up Rooms
Add your rooms and rates, or let us import them from your current system.
3
Connect Channels
We map and connect your OTAs so everything syncs from one place.
4
Start Selling
Go live with confidence. Your whole property is now on one screen.
Built for your property
Tailored to how your property works
Whether you run a single guesthouse or a chain of resorts, HMS Flow adapts to your operation.
City & Business Hotels
Handle high check-in volume and corporate demand with ease.
- Fast front desk & walk-ins
- Corporate & negotiated rates
- Company / travel-agency ledger
- Express check-out
Boutique Hotels
Deliver a personal touch backed by smart guest data.
- Rich guest profiles
- Pre-arrival personalisation
- Upsells & experiences
- Direct-booking focus
Resorts & Spa
Manage packages, board plans and on-site extras in one place.
- Board plans (BB, HB, AI)
- Packages & seasonal rates
- Spa & activity extras
- Long-stay handling
Hostels
Sell beds and dorms as easily as private rooms.
- Bed-level & dorm inventory
- Mixed dorm / private sales
- Group & backpacker bookings
- Self check-in ready
Guesthouses & B&Bs
Everything a small property needs, nothing it does not.
- Simple, affordable setup
- Commission-free direct bookings
- One-screen daily overview
- Runs on any device
Apart Hotels & Villas
Run multi-unit and long-stay rentals without the chaos.
- Multi-unit management
- Weekly & monthly rates
- Owner statements
- Keyless / self check-in
Loved by hoteliers
Thousands of properties grow with HMS Flow
Real results from real properties.
“HMS is very user-friendly and the team is genuinely responsive. Managing our reservations and channels from one screen made day-to-day work far easier.”
Mevsim Hotel
“Functional, practical and responsive — exactly what we needed. Our rates and availability stay in sync across every channel without any manual work.”
Akın Suites
“It is very intuitive and was quite simple to set up. We were up and running quickly and the front desk picked it up straight away.”
Solmaz Deluxe Hotel
“The training materials are easy to understand and support is always there when we need it. A reliable system for a busy thermal hotel and spa.”
Ece Thermal Hotel & Spa
Transparent pricing
Pricing that fits your property size
One all-in-one plan, priced by room count. No hidden fees, cancel anytime, and a 14-day free trial.
1 – 10 rooms
Guesthouses & boutique properties
€
325
/ yr
per property · billed annually
Most Popular
11 – 20 rooms
Small independent hotels
€
385
/ yr
per property · billed annually
21 – 30 rooms
Growing city & business hotels
€
445
/ yr
per property · billed annually
Good to know
Frequently asked questions
A channel manager keeps a single, pooled inventory that is shared across every connected booking site. When a room sells on one channel, availability is instantly reduced everywhere else, so two guests can never book the same room. Rates and restrictions update in real time too.
HMS Flow connects with the major OTAs including Booking.com, Expedia, Airbnb, Agoda and Hotels.com, as well as Google Hotel Ads and TripAdvisor for metasearch. New channels are added regularly, and our team maps everything for you during onboarding.
No. HMS Flow is fully cloud-based and runs in your web browser on any laptop, tablet or phone. There is nothing to install and no server to maintain — just log in and start managing your property.
Never. The built-in booking engine takes commission-free reservations directly from your own website. You only pay your regular OTA commissions on bookings that actually come through those third-party channels.
Most properties are up and running within a few days. Our team helps you import rooms and rates, connect your channels and train your staff. For smaller properties, onboarding can often be completed in a single session.